Billing & Plans
Plans, upgrades, monthly billing, and GMV tiers.
7 articles
- Emails we send about your billing The four billing emails Ordinary sends — Ordinary paused for an unpaid bill, payment went through, plan changed and subscription ended — and what each one means.
- Enterprise plans Custom-priced Enterprise plans for stores at $20M+ GMV — what's included, how they're priced, and how to get started.
- Over-tier banner — what it means The banner that appears when your store's revenue has outgrown what your plan covers — past $250K on Free, or past $20M on a paid plan — and what changes while it's visible.
- The free Advanced trial How the 30-day free Advanced trial works for stores on the Free plan, what it includes, and what happens when it ends.
- Understanding your plan Compare Ordinary's Free, Starter, Advanced and Enterprise plans — what each includes, feature and seat limits, and how pricing scales with store revenue.
- Upgrading your plan How to change your Ordinary plan via Shopify, what happens during the upgrade, when you're charged (first month prorated), and how downgrades work.
- Why Ordinary is billed monthly only Ordinary's paid plans are billed monthly only. There's no annual plan and no annual discount, because pricing scales with your store's revenue.