Billing & Plans
Plans, upgrades, annual vs monthly, and GMV tiers.
6 articles
- Emails we send about your billing The four billing emails Ordinary sends, what each one means, and what to do when a payment fails.
- Enterprise plans Custom-priced Enterprise plans for stores at $20M+ GMV — what's included, how they're priced, and how to get started.
- How billing works — why Ordinary is monthly-only Ordinary's paid plans are billed monthly only. There's no annual plan and no annual discount, because pricing scales with your store's revenue.
- Over-tier banner — what it means The yellow banner that appears when your GMV has outgrown your current plan's bracket, and what actually changes when it's visible.
- Understanding your plan Plans, features, and limits across Free, Starter, Advanced, and Enterprise tiers on Ordinary.
- Upgrading your plan How to change your Ordinary plan, what happens during the upgrade, and when you'll be charged.