Install Ordinary from the Shopify App Store

Getting Ordinary onto your Shopify store takes about two minutes and doesn’t require any code. After install, our first-party pixel starts capturing sessions immediately — you’ll see live data on the dashboard the same day.

What you’ll need

• A Shopify store (any plan — Basic, Shopify, Advanced, or Shopify Plus)
• Admin access to that store
• A valid email to create your Ordinary account (unless you’ve been invited to an existing account)

Step-by-step

1. Find Ordinary on the Shopify App Store

Search for “Ordinary” on the Shopify App Store, or visit the direct listing. Click Install.

2. Approve the scopes

Shopify shows an approval screen listing the data Ordinary can read. The scopes we request:

• Read products, orders, customers — for attribution and reporting.
• Read reports — lets us pull your authoritative 12-month GMV for tier-appropriate enforcement and reporting.
• Read customer events — the first-party pixel.
• Write pixels — to install our Customer Events extension automatically.
• Read all orders — required for historical order backfill beyond Shopify’s default 60-day window.

Click Install app to approve.

3. Sign up or sign in

If this is your first time:

• Ordinary creates a fresh organization named after your shop.
• You’ll sign up with your email. The email you use becomes the owner of the organization.
• The first-party pixel is activated automatically — no code paste required.

If your organization already exists (e.g. a teammate invited you):

• You’re added to that organization as an admin.
• Any prior data syncs forward; there’s nothing to migrate.

4. You’re in

The dashboard loads with live data as soon as the first orders and pixel events come through. You’ll usually see:

• Today’s revenue trend within ~30 seconds of your first new order
• Pixel sessions within a minute of the first storefront visit
• Recent orders within a few minutes; full historical backfill finishing in the background (see below)

What happens next (automatic)

• The first-party Customer Events pixel begins tracking immediately.
• Full historical backfill of orders, customers, and products is enqueued in the background. With the read_all_orders scope granted during install, Ordinary pulls every order in your store’s lifetime (not just the last 60 days). Smaller stores finish in a few minutes; larger stores (10k-50k orders) take 10-25 minutes. You can keep using the dashboard while it runs — recent data is ready first.
• Your authoritative 12-month GMV is fetched from Shopify’s analytics and used to size you to the right plan bracket (see Understanding your GMV tier).

Common questions

Do I need to paste a pixel snippet into my theme? No. Ordinary uses Shopify’s Customer Events extension, which Shopify auto-loads on every storefront page. Nothing to copy-paste.

What if I already had a different attribution tool installed? Disable the old tool’s pixel in Shopify admin → Settings → Customer events so events don’t double-fire. Your Ordinary data is independent and won’t conflict with the old tool’s data.

Can I start on the Free plan and upgrade later? Yes. Free is the default at install; upgrade any time from Settings → Billing.

I got an error during install — what now? See Pixel says “Disconnected” if the pixel didn’t activate, or email support@tryordinary.com if the install itself failed.

What’s next

• First-time setup checklist — the 5-minute post-install workflow to get the most out of Ordinary.
• Connecting your first data source — wire up Meta, Amazon, or Google Analytics.
• Inviting your team.