# Can't invite more team members

> What to do when you hit the seat limit on your Ordinary plan.

Source: https://help.tryordinary.com/troubleshooting/seat-limit

---

If you try to invite a teammate and see an error like **"Seat limit
reached"** or **"Upgrade to add more users"**, your plan's seat cap
is full.

## Seat limits by plan

- **Free** — 1 seat.
- **Starter** — 5 seats.
- **Advanced** — unlimited.
- **Enterprise** — per contract (usually unlimited).

Seats include both **active members** and **pending invitations**.
Declining or revoking a pending invite frees a seat.

## What to do

### Option 1 — free up a seat

1. Go to **Settings → Team**.
2. Review the list of current members and pending invitations.
3. Revoke anyone who no longer needs access (click the **Remove**
   button on their row).
4. Try the invitation again.

This is a good idea regardless — inactive admins are a security risk.

### Option 2 — upgrade your plan

If you genuinely need more seats, upgrading is the direct fix:

- **Free → Starter**: 1 seat → 5 seats.
- **Starter → Advanced**: 5 seats → unlimited.

See [Upgrading your plan](https://help.tryordinary.com/billing/upgrading). Upgrades are
effective immediately and your new seat allowance is available
within a minute.

## On Starter — who counts toward the 5

All active users, regardless of role (Owner, Admin, Member). Plus:

- Pending invitations waiting for the invitee to accept.

Single Sign-On (SSO) isn't currently offered on Starter — every user
needs their own invited account.

## Service accounts

If you're creating a "tools" user for automation (e.g. a finance tool
reading data via our API), each one counts as a seat.

If you need programmatic access without using a seat, Enterprise
plans include API tokens that don't count. Email
[sales@tryordinary.com](mailto:sales@tryordinary.com).

## Owner transfer

If you want to transfer ownership of the org to someone else without
adding a seat:

1. Make sure the target user already has an Admin role.
2. Click **Transfer ownership** on their row.
3. Confirm with your password.

The former owner remains as Admin (still a seat, but no longer the
billing contact).

## Related articles

- [Inviting your team](https://help.tryordinary.com/getting-started/invite-team)
- [Upgrading your plan](https://help.tryordinary.com/billing/upgrading)
- [Understanding your plan](https://help.tryordinary.com/billing/plans-overview)