# Connecting ShipBob

> How to connect ShipBob with a Personal Access Token so your ShipBob warehouse stock shows on the Inventory page, refreshed every hour.

Source: https://help.tryordinary.com/integrations/shipbob

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> ShipBob is available on **Advanced**.

Connecting ShipBob brings your **ShipBob warehouse stock** into
Ordinary's Inventory page, next to your Shopify and Amazon stock. The
connection is **read-only**: Ordinary reads stock levels and never
changes anything in ShipBob.


## Before you start

- You're on Advanced.
- You can create a **Personal Access Token** in ShipBob's Developer
  Portal with inventory read access.

## Connecting

1. In ShipBob, open **Developer Portal → Personal Access Tokens** and
   create a token with inventory read access. Copy it.
2. In Ordinary, go to **Settings → Integrations Hub** and click
   **Connect** on the **ShipBob** tile ("Real-time warehouse inventory
   levels"). This opens the **Logistics** settings page.
3. On the **ShipBob** card, turn on **Enable ShipBob integration**.
4. Paste the token into **Personal Access Token** and click **Save**.

The token is stored encrypted and shown masked after saving. The
ShipBob tile then shows **Connected**.

## What flows in

- **Stock available to fulfil** for each active ShipBob item, totalled
  across your ShipBob warehouses. Items at zero still appear, with 0.
- **Which Shopify variant each item is**, so stock lines up with your
  Shopify products.

Orders, shipments, receiving and costs aren't imported. Stock levels
start from the first sync; ShipBob doesn't provide history.

## Refresh cadence

Every hour. There's no manual refresh.

## Where ShipBob stock shows up

On the **Inventory** page, with a **ShipBob** row in the Channel
column:

- **Items listed as one of your Shopify variants** sit under that
  variant, with a **Shopify** row and a separate **ShipBob** row. The
  ShipBob row uses the variant's Shopify sales rate for days left. That
  variant gets no Total row, because ShipBob passes its stock count
  into Shopify and adding the two would count the same units twice.
- **Items not linked to a Shopify variant** get their own group, named
  after the ShipBob product, with no sales rate.

Matching is by ShipBob's link to the Shopify variant, never by SKU.
The column picker also offers a **ShipBob Qty** column, and the footer
shows a total per source (Shopify, Amazon, ShipBob). See
[Inventory](https://help.tryordinary.com/features/inventory).

## Disconnecting

On the Logistics settings page, turn off **Enable ShipBob
integration** and click **Save**. Syncing stops, ShipBob rows and the
ShipBob Qty column disappear from the Inventory page, and the tile
shows **Not connected**. To revoke the token itself, delete it in
ShipBob's Developer Portal.

## Related articles

- [Inventory](https://help.tryordinary.com/features/inventory)
- [Data refresh cadence](https://help.tryordinary.com/reference/refresh-cadence)